Privacy Policy

Effective Date: August 11, 2026

Flair Marketing Solutions LLC ("Flair Marketing Solutions," "we," "us," or "our") operates the website https://www.flairms.com/ (the "Site") and provides marketing services to our clients (the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have — including specific terms for SMS/text messaging communications.

By using the Site, submitting a form, or opting in to receive text messages from us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our Site, forms, or scheduling tools:

• Contact information: name, email address, phone number
• Message content: information you submit through our contact form or scheduling tool
• Technical information: IP address, browser type, device information, and cookies collected through standard website analytics
• Communication records: records of calls, emails, and text messages exchanged with us

We collect this information directly from you when you fill out a form on our Site, book a meeting, email us, or opt in to receive text messages from us.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide the Services you request
• Schedule and manage meetings and consultations
• Send you service updates, appointment reminders, and account-related communications
• Send you marketing and promotional communications, including by SMS, where you have opted in
• Improve our Site and Services
• Comply with legal obligations

3. SMS / Text Messaging Communications

If you provide your mobile phone number and opt in through a form, checkbox, or other method on our Site, you consent to receive text messages from Flair Marketing Solutions LLC, including marketing and promotional messages, appointment reminders, and service-related updates.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This does not include our SMS platform provider(s) or wireless carriers who are involved in sending the text messages you receive, or disclosures required by law.

• Opt-in: You opt in by providing your phone number and affirmatively agreeing to receive text messages (for example, by checking a consent box on a form).
• Opt-out: You may opt out of text messages at any time by replying STOP to any message you receive from us. You will receive a one-time confirmation that you have been unsubscribed. After that, you will no longer receive text messages from us unless you opt in again.
• Help: Reply HELP to any message for assistance, or contact us at dario@flairms.com.
• Message frequency: Message frequency may vary.
• Fees: Message and data rates may apply. Contact your wireless carrier for details about your plan.
• Carrier liability: Carriers are not liable for delayed or undelivered messages.
• Retention: We retain your phone number for as long as needed to provide the Services or until you opt out or request deletion, whichever comes first.

4. Cookies and Analytics

We may use cookies and similar technologies to understand how visitors use our Site and to improve its performance. You can control cookies through your browser settings.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our Site and deliver our Services (for example, hosting providers, scheduling tools, email and SMS platforms, and analytics providers), who are only permitted to use your information to provide services to us
• Advisors or authorities where required by law, regulation, or legal process

We do not share mobile information collected for SMS purposes with third parties or affiliates for their own marketing or promotional purposes, as described in Section 3.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Site and Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

8. Your Choices and Rights

You may:

• Opt out of text messages at any time by replying STOP
• Unsubscribe from marketing emails using the link provided in those emails
• Request access to, correction of, or deletion of your personal information by contacting us at dario@flairms.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

Flair Marketing Solutions LLC4075 Silverado Trail, Napa, CA 94558 Email: dario@flairms.com Website: https://www.flairms.com/

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